Registration Fees and Policies
When registering with USF Continuing Education, you agree to our registration policies for withdrawals, refunds, and stated fees.
Course Fees
You must register prior to course start date. Fees are posted for each course. For PWD programs, a late fee is effective five days prior to the course start date. The late fee is $25 for courses up to $500, $50 for courses $501-$2,000, and $150 for courses over $2,000. Senior programs do not have late fees. Note: A course must meet its minimum enrollment five days prior to the start date.
Some programs have special registration procedures and requirements. These are posted on the program/course web page. Some online courses/programs may have different late fee, cancellation, withdrawal and/or refund policies. Check the online program description for details.
We accept Visa, MasterCard, Discover Card, American Express, company-approved purchase orders payable to USF Continuing Education. Personal checks, money orders, and cash are not accepted per university policy.
Attendance/Re-sitting Option
To complete our open enrollment noncredit courses satisfactorily, you must attend 80% of multiple class meetings. If you do not meet the 80% criteria, and wish to complete the course satisfactorily, a re-sitting fee of $45 (plus parking) is charged for each day required to achieve the 80% standard. You must register to re-sit specific missed class(es) within one year of the course/program offering, or the time limit established for the start of your certificate program.
One-day classes require full-day attendance. There is no re-sitting option for one-day classes.
USF CE reserves the right to cancel courses not reaching minimum enrollment which may affect your ability to achieve the 80% attendance criteria through the re-sitting option. The re-sitting fees are refunded only if the class is cancelled.
Course Withdrawals/Transfers/Refunds
USF CE reserves the right to cancel any noncredit course, in which case registration fees are fully refunded. If it becomes necessary for USF CE to cancel, postpone or combine courses, or change a course location, you will be notified by email or phone, so it is important that we have your current contact information. If a course is cancelled, you may transfer to another course during the same term or receive a full refund. If a registration is received after the enrollment limit has been reached, a full refund, including parking fees, will be issued.
If you withdraw more than five days prior to the course start date, you will receive a full refund of the registration fee, or you may apply it to another course within the same term and pay any difference in the fees.
If you withdraw one to five days prior to the course start date, you will be charged an administrative fee of $35 for courses up to $500, $75 for courses $501-$2,000, or $200 for courses over $2,000 and refunded the remainder of the registration fee. You may transfer to another course within the same term for a $35 transfer fee and pay any difference in the fees.
See also information on Parking Permit Refunds.
Allow 5-7 working days for credit card refunds, 6-8 weeks for check refunds.
Requests for withdrawals, refunds or transfers must be in writing. Submit requests via email to CEwithdrawal@admin.usf.edu or fax to 813-974-5421. No refunds or transfers will be issued after course start date. When registering with USF CE, you agree to our registration policies for withdrawals, refunds, transfers, and stated fees.
For OLLI-USF senior programs, there is a $15 administrative fee to withdraw from a course. Please email your request to Ara Rogers, arogers@admin.usf.edu. No refunds are issued after class start date.
Note: Some programs/courses have special refund policies and requirements. These are posted on the program/course web page.
Once you have established your login ID and password by filling out the required contact information, your customer profile is saved as "My Profile" and you can update your profile as needed whenever you login. Please keep your profile current so we can contact you if necessary. In "My Profile" you can make changes to your contact information, request a publication, or subscribe to e-news.
If you need to change your login email address, call 813-974-2403, option 1 to update your record.
After registering for a Continuing Education course, details about the upcoming courses
in which you have enrolled are available online. Once you log in, click on "My Schedule" in the shopping cart area. "My Schedule" is not an official confirmation of your enrollment. Your official confirmation will be mailed. (Note: For some programs, only an email confirmation is sent, which is noted in the email.)
If there is a discrepancy on this schedule, or if you have not received your written confirmation within 7-10 days of registering, call 813-974-2403, option 1, to verify your enrollment.
(See also Requesting Your Participant Record)
When a course is full, you may be added to the waitlist for that specific course and date and notified if space becomes available. To be added to the waitlist online, click “Add to Cart” and complete all required information. Your credit card will not be charged at this time. If space becomes available for this specific course and date, our registration staff will contact you to confirm registration and authorize payment.
Members of the USF Alumni Association receive a $10 discount (limit one per year) on courses offered through USF Professional and Workforce Development. See www.outreach.usf.edu/conted/alumni for more information.
Textbook purchase is required for some courses. Information on textbook/course materials is noted in the online course description and also on your registration confirmation. Most books are available through the USF Bookstore located in the center of the campus at the Martin Luther King Plaza. USF Bookstore accepts phone orders, 813-974-5026, if you pay by credit/debit card or USFcard. Textbooks for most computer training courses are provided in class.
For more information about the USF Bookstore, see www.bookstore.usf.edu/.
Upon successful completion of a course, you may receive .1 CEU per hour of instruction, and are eligible for a letter of course completion.
The Continuing Education Unit (CEU) is a standard unit to recognize noncredit activities at an institution of higher learning. To earn CEUs you must attend at least 80% of multiple class meetings and successfully complete course requirements.One-day classes require full-day attendance. See attendance/re-sitting option.
Upon completing the course requirements for professional certificate programs offered by PWD, you may request the certificate. Please see each individual certificate program for specific requirements.
To obtain a record of all noncredit continuing education courses you have successfully completed, see Transcript/Record Request.
All courses are held at USF Tampa unless noted. If the location noted on your confirmation/registration receipt is "TBA," you will be notified as soon as the location is assigned. You may check
your course location on our web site anytime by checking the My
Schedule link from your online profile. On your course start date, you may call 813-974-2403 and select option 6 for a recorded message announcing your course location (or check the information posted in the display box in front of the NEC building). For directions and maps, see www.outreach.usf.edu/conted/maps.
If you have a documented disability and require reasonable accommodation, you must advise the staff at the time of registration (at least ten working days in advance of the event) at 813-974-2403, option 1, or write to Continuing Education, University of South Florida, 4202 E. Fowler Ave., NEC116, Tampa, FL 33620-6758. Persons with hearing or speech impairments should contact the ADA coordinator by using the Florida Dual Party Relay System at 800-955-8770 (voice) or 800-955-8771 (TDD).
If USF is closed due to severe weather, national disaster, or other circumstances, Continuing Education courses are also postponed. You will be notified by your email address on file, so it is important that you keep your contact information updated. Emergency closing information can be accessed at 800-992-4231 or tune in to your local radio or TV station for information on USF emergency closures. For additional information and updates, you can check the official USF emergency preparedness site: http://www.usf.edu/About-USF/Emergency-Preparedness/.
Privacy Policy (The Information We Collect)
For each visitor to our web page, our web server automatically recognizes information regarding the IP address and domain. We collect the domain name of visitors to our web pages, the email addresses of those who communicate with us via email, and aggregate information on what pages consumers access or visit to statistically analyze site usage and to improve our content and layout. These uses allow us to improve our site to meet our users' needs.
As a training provider, we are required to collect personal information on our students and instructors for legal and identification purposes. Any identifiable information collected shall only be used internally by USF Continuing Education. We will not give, sell, rent, or loan such information to any third party, unless approved or requested by you, or unless we are legally required to do so.
Our site may contain links to other sites; however, USF Continuing Education is not responsible for the privacy practices or content of such web sites. Since we cannot guarantee the same level of privacy and security of these sites, we recommend that you read their privacy policies, which may differ from ours. If our information practices change at some time in the future, we will post policy changes to our web site to notify you of the changes.
To request a record of all the USF Continuing Education courses you have enrolled in, completed, withdrawn or transferred from, review the record request instructions and fill out a record request form. There is a fee for this service.
Security and Access Requirements
To meet safety and access requirements at our facilities, you are required to provide your registration confirmation as your student identification. You may be asked to provide this identification for entry into our buildings and classrooms.
USF staff registrations to be paid by USF departments must be accompanied by your supervisor's signature, an account code, and an authorized signature for that account. USF staff registrations by PCard will be accepted if authorized by the appropriate supervisor. Click here for a USF staff registration form and instructions.
